Common questions.
Are Zinsco panels actually dangerous, or is this overblown?
Real risk, well-documented. Multiple independent field studies, CPSC investigations, and insurance industry analyses all show elevated failure rates in Zinsco breakers — both in the trip mechanism (failing to trip during overcurrent) and in the bus-to-breaker connection (oxidation and arcing). The panels weren't formally recalled, but the elevated risk is widely accepted in current electrical practice.
Can the Zinsco breakers just be replaced individually?
Technically possible but not recommended, and increasingly impractical. Replacement Zinsco breakers are no longer reliably available from the original supply chain (most current production stopped decades ago). Aftermarket replacements exist but have their own quality concerns. More importantly, individual breaker swap doesn't address the bus bar oxidation issue that's the other half of the Zinsco failure pattern. Full panel replacement is the right answer.
How fast can you replace a Zinsco panel?
Standard scheduled replacement: 2-3 weeks from contract signing to power restored (includes permit, PG&E coordination if service-side work is involved, install day, and inspection). Emergency replacement after a Zinsco failure event: 5-10 days with expedited permit and PG&E coordination, typically at a 25-40% premium over standard scheduled work. We give realistic timeline commitments at contract signing.
Will my homeowner's insurance cover a Zinsco panel replacement?
Generally no for proactive replacement — insurance covers damage from covered events, not equipment upgrades. Some carriers offer modest credits or discounts for completing Zinsco replacement, and the resulting policy is usually cheaper to renew. If the Zinsco panel has actively failed (fire damage, scorched components), the resulting electrical damage may be covered as fire loss — depends on the specific event and policy.
Do I need to upgrade to 200A while I'm replacing the panel?
Usually yes if you have a 100A service today. Most Marin homes built between 1965-1985 (the typical Zinsco install era) have either 100A or 125A service that was sized for the loads of that era — not for today's loads with EV chargers, heat pumps, induction ranges, and electric water heaters. Replacing a 100A Zinsco with a 100A modern panel costs ~$3,400-5,200; upgrading to 200A at the same time costs an additional $2,000-3,500 and dramatically reduces the chance of needing another service visit within 5 years.
How do you handle pricing — flat fee or hourly?
Both, depending on scope. Routine service calls and predictable scope (panel replacement, EV charger install, transfer switch install, fixture replacement) are flat-fee quoted up front. Diagnostic visits and emergency scope are hourly because we don't know what we'll find. Either way, you get a written quote before work starts on anything significant, and we don't proceed beyond the quote without your sign-off.
How quickly can you schedule?
Depends on scope and season. Emergency dispatch: same-day across Marin County (1-3 hours business hours, 1-4 hours after-hours). Same-day standard service: 3-6 hours from call when capacity allows; otherwise next business day. Scheduled service work: 1-3 weeks typical. Larger projects requiring permits and PG&E coordination: 4-12 weeks depending on scope. We're upfront about timeline at the quote stage.
What warranty do you offer on work?
Our standard residential warranty: 2 years on labor, manufacturer warranty on parts (varies by product — typically 1-10 years). Major installs (panels, generators, EV chargers) often have longer manufacturer warranties (5-10 years). If there's an issue with our work in the warranty period, we come back and fix it at no cost. We also stand behind work past warranty — repeat customers and referrals matter more than a transactional fix.
Are you licensed and insured?
Yes. California State License Board C-10 Electrical Contractor #989290, in good standing. Carry general liability insurance and workers' compensation insurance as required by California law. Bondable on projects requiring it. Happy to provide proof of insurance to clients or property managers on request. License lookup: cslb.ca.gov.