Common questions.
Can I keep the breakers and just replace the panel?
Generally no. Breakers that experienced water exposure are not reliable — internal contacts may be corroded, insulation may be compromised, trip mechanisms may behave unpredictably. The cost of new breakers is a small fraction of total replacement scope, and the reliability gain is significant. Replace breakers along with the panel.
What if the water was clean (not floodwater)?
Doesn't matter much for the panel decision. 'Clean' water still conducts electricity, still causes corrosion, still breaks down insulation. Whether the source was clean rainwater, plumbing leak, or dirty floodwater, the response is the same — replace the affected components. Cleanliness matters more for non-electrical scope (drywall, flooring) and biohazard mitigation.
Should I have the panel inspected even if it didn't get water in it?
Yes — proactive panel inspection is wise after any significant water event nearby. The diagnostic is fast and confirms whether moisture migrated to electrical components. Cheap insurance against a delayed-failure scenario. Most insurance adjusters appreciate this documentation when settling water-damage claims.
Will my insurance cover panel replacement?
Usually yes if the water event is a covered peril (most homeowner policies cover sudden water release from plumbing, roof leaks from storm damage, etc.; flood from outside sources requires separate flood insurance). The panel replacement is part of the standard restoration scope under electrical damage from water. Deductible applies. Your adjuster confirms coverage for your specific event and policy.
How do you handle pricing — flat fee or hourly?
Both, depending on scope. Routine service calls and predictable scope (panel replacement, EV charger install, transfer switch install, fixture replacement) are flat-fee quoted up front. Diagnostic visits and emergency scope are hourly because we don't know what we'll find. Either way, you get a written quote before work starts on anything significant, and we don't proceed beyond the quote without your sign-off.
How quickly can you schedule?
Depends on scope and season. Emergency dispatch: same-day across Marin County (1-3 hours business hours, 1-4 hours after-hours). Same-day standard service: 3-6 hours from call when capacity allows; otherwise next business day. Scheduled service work: 1-3 weeks typical. Larger projects requiring permits and PG&E coordination: 4-12 weeks depending on scope. We're upfront about timeline at the quote stage.
What warranty do you offer on work?
Our standard residential warranty: 2 years on labor, manufacturer warranty on parts (varies by product — typically 1-10 years). Major installs (panels, generators, EV chargers) often have longer manufacturer warranties (5-10 years). If there's an issue with our work in the warranty period, we come back and fix it at no cost. We also stand behind work past warranty — repeat customers and referrals matter more than a transactional fix.
Are you licensed and insured?
Yes. California State License Board C-10 Electrical Contractor #989290, in good standing. Carry general liability insurance and workers' compensation insurance as required by California law. Bondable on projects requiring it. Happy to provide proof of insurance to clients or property managers on request. License lookup: cslb.ca.gov.