Common questions.
How much does walk-in electrical cost?
Typical scope: $2,500-$5,500 per walk-in for Marin commercial installations. Variance drivers: walk-in size (larger units have higher amperage requirements), condensing unit location (further from walk-in adds conduit and wire length), system complexity (single compressor vs multiple). Walk-in supplier typically handles refrigeration; we handle electrical.
Do walk-ins need backup power?
For some restaurants, yes — extended outage means food spoilage and lost inventory. Backup power for walk-ins typically achieved via essential loads circuit (battery system or generator). For restaurants with significant frozen inventory or specific product requirements, backup power for refrigeration justifies investment. Discussed during restaurant TI planning.
What about freezer-specific considerations?
Walk-in freezers require additional electrical scope: heated door frames (prevent ice formation around door, dedicated low-amperage circuit), heated drain lines (prevent freezing of defrost water, dedicated circuit), longer defrost cycles requiring more sophisticated control. Total electrical scope for freezer typically 20-30% higher than equivalent cooler.
How do you handle pricing — flat fee or hourly?
Both, depending on scope. Routine service calls and predictable scope (panel replacement, EV charger install, transfer switch install, fixture replacement) are flat-fee quoted up front. Diagnostic visits and emergency scope are hourly because we don't know what we'll find. Either way, you get a written quote before work starts on anything significant, and we don't proceed beyond the quote without your sign-off.
How quickly can you schedule?
Depends on scope and season. Emergency dispatch: same-day across Marin County (1-3 hours business hours, 1-4 hours after-hours). Same-day standard service: 3-6 hours from call when capacity allows; otherwise next business day. Scheduled service work: 1-3 weeks typical. Larger projects requiring permits and PG&E coordination: 4-12 weeks depending on scope. We're upfront about timeline at the quote stage.
What warranty do you offer on work?
Our standard residential warranty: 2 years on labor, manufacturer warranty on parts (varies by product — typically 1-10 years). Major installs (panels, generators, EV chargers) often have longer manufacturer warranties (5-10 years). If there's an issue with our work in the warranty period, we come back and fix it at no cost. We also stand behind work past warranty — repeat customers and referrals matter more than a transactional fix.
Are you licensed and insured?
Yes. California State License Board C-10 Electrical Contractor #989290, in good standing. Carry general liability insurance and workers' compensation insurance as required by California law. Bondable on projects requiring it. Happy to provide proof of insurance to clients or property managers on request. License lookup: cslb.ca.gov.