Common questions.
Do I need a specialty TI electrician or any commercial electrician works?
For straightforward TI scope (office TI, simple retail), any qualified commercial electrician works. For complex space types (restaurant, medical, larger retail), TI-specific experience meaningfully improves outcomes. The cost difference between average and best TI contractors is modest; the outcome difference can be significant. Match contractor capability to project complexity.
Should the GC select the electrical contractor?
GC may have preferred electrical contractors based on past working relationships — usually a quality signal. Tenant may also have preference or want to evaluate options. Both approaches work. For TI projects, tenant selection of electrical contractor is common in Marin; GC accommodates tenant choice within reasonable parameters. We work with both GC-selected and tenant-selected arrangements.
How do I get a TI electrical quote?
Provide architectural drawings, scope definition documents, equipment list (especially for medical/restaurant), space type and approximate square footage, target timeline. Site walk during quoting to verify existing conditions. Quote response typically 1-2 weeks for typical commercial TI; complex projects may take longer for accurate estimates.
What questions should I ask during the quote?
How many [your space type] TIs have you done in past 5 years? Can you provide references? What's your first-pass inspection rate? How do you coordinate with GCs? What's your schedule realism on your past projects (delivered on time)? Will the same crew that quotes execute the project? Good answers to these questions correlate with project success more than just lowest price.
How do you handle pricing — flat fee or hourly?
Both, depending on scope. Routine service calls and predictable scope (panel replacement, EV charger install, transfer switch install, fixture replacement) are flat-fee quoted up front. Diagnostic visits and emergency scope are hourly because we don't know what we'll find. Either way, you get a written quote before work starts on anything significant, and we don't proceed beyond the quote without your sign-off.
How quickly can you schedule?
Depends on scope and season. Emergency dispatch: same-day across Marin County (1-3 hours business hours, 1-4 hours after-hours). Same-day standard service: 3-6 hours from call when capacity allows; otherwise next business day. Scheduled service work: 1-3 weeks typical. Larger projects requiring permits and PG&E coordination: 4-12 weeks depending on scope. We're upfront about timeline at the quote stage.
What warranty do you offer on work?
Our standard residential warranty: 2 years on labor, manufacturer warranty on parts (varies by product — typically 1-10 years). Major installs (panels, generators, EV chargers) often have longer manufacturer warranties (5-10 years). If there's an issue with our work in the warranty period, we come back and fix it at no cost. We also stand behind work past warranty — repeat customers and referrals matter more than a transactional fix.
Are you licensed and insured?
Yes. California State License Board C-10 Electrical Contractor #989290, in good standing. Carry general liability insurance and workers' compensation insurance as required by California law. Bondable on projects requiring it. Happy to provide proof of insurance to clients or property managers on request. License lookup: cslb.ca.gov.