Common questions.
Does my solar inverter already have surge protection?
Most modern inverters include some internal SPD components, but quality varies and they're not designed to replace external SPD. Inverter-internal SPD typically handles minor transients; significant surges require external SPD to keep inverter electronics within safe limits. Adding external AC-side SPD between inverter and panel is cheap insurance ($200-$400 incremental) for a $1,500-$5,000 inverter.
Will surge protection void my solar warranty?
No — properly installed external SPD is consistent with all major solar inverter and microinverter warranties. Some warranties explicitly recommend external SPD; none we've seen prohibit it. For specific equipment, we verify compatibility before installation. Documenting external SPD installation can actually support warranty claims by showing best-practice surge protection was in place.
Should solar+battery homes have different surge protection?
Yes — adding batteries adds another expensive component to protect ($8,000-$15,000+ replacement) and another set of electronics. We recommend full layered SPD (DC-side, AC-side, panel-level) plus battery-specific SPD if not integrated. For Tesla Powerwall, Enphase IQ Battery, and other major brands, manufacturer-recommended SPD configurations are documented; we follow those specs.
Can I add SPD to my existing solar system?
Yes — adding SPD to existing solar installations is straightforward. Panel-level Type 2 is independent of the solar system and can be added anytime. DC-side and AC-side SPD added to existing arrays requires coordinating with the solar contractor (or working through it ourselves for arrays where they're no longer responsive). Total project for adding full layered protection to existing solar: $1,200-$2,000.
How do you handle pricing — flat fee or hourly?
Both, depending on scope. Routine service calls and predictable scope (panel replacement, EV charger install, transfer switch install, fixture replacement) are flat-fee quoted up front. Diagnostic visits and emergency scope are hourly because we don't know what we'll find. Either way, you get a written quote before work starts on anything significant, and we don't proceed beyond the quote without your sign-off.
How quickly can you schedule?
Depends on scope and season. Emergency dispatch: same-day across Marin County (1-3 hours business hours, 1-4 hours after-hours). Same-day standard service: 3-6 hours from call when capacity allows; otherwise next business day. Scheduled service work: 1-3 weeks typical. Larger projects requiring permits and PG&E coordination: 4-12 weeks depending on scope. We're upfront about timeline at the quote stage.
What warranty do you offer on work?
Our standard residential warranty: 2 years on labor, manufacturer warranty on parts (varies by product — typically 1-10 years). Major installs (panels, generators, EV chargers) often have longer manufacturer warranties (5-10 years). If there's an issue with our work in the warranty period, we come back and fix it at no cost. We also stand behind work past warranty — repeat customers and referrals matter more than a transactional fix.
Are you licensed and insured?
Yes. California State License Board C-10 Electrical Contractor #989290, in good standing. Carry general liability insurance and workers' compensation insurance as required by California law. Bondable on projects requiring it. Happy to provide proof of insurance to clients or property managers on request. License lookup: cslb.ca.gov.