Common questions.
How fast can I get a solar permit in Marin?
In SolarAPP+ jurisdictions for qualifying systems: same-day to 1-2 days. In traditional plan review: 2-4 weeks. Most residential solar in Marin (under 15kW, no unusual configuration) qualifies for SolarAPP+ in the SolarAPP+-adopting jurisdictions. Check with the solar contractor or jurisdiction directly for specific timeline expectations.
Do I need a permit for solar?
Yes — solar electrical work always requires permits in California. The permit ensures the work meets code, is inspected by qualified inspectors, and is properly documented. Unpermitted solar work creates problems for: (1) PG&E interconnection (PG&E requires inspection sign-off), (2) home sale disclosure, (3) homeowner insurance, (4) warranty claims. Permits are inexpensive insurance against significant downstream issues.
Who pulls the permits?
Standard scope: the solar contractor pulls the solar permit; the electrical contractor pulls any panel upgrade permit. Solar contractors with in-house electrical handle both. If a homeowner hires multiple contractors, each pulls permits for their scope. Permits are tracked and inspected separately but coordinate through the jurisdiction.
What if my permit application is rejected?
Rare for residential solar. If rejected, the jurisdiction provides reasoning (typically design issues, missing documentation, or code compliance questions). The solar contractor or electrical contractor addresses the issues and resubmits. Most rejections resolve within 1-2 weeks. For SolarAPP+ rejections, the system reverts to traditional plan review where reviewer feedback is provided.
How do you handle pricing — flat fee or hourly?
Both, depending on scope. Routine service calls and predictable scope (panel replacement, EV charger install, transfer switch install, fixture replacement) are flat-fee quoted up front. Diagnostic visits and emergency scope are hourly because we don't know what we'll find. Either way, you get a written quote before work starts on anything significant, and we don't proceed beyond the quote without your sign-off.
How quickly can you schedule?
Depends on scope and season. Emergency dispatch: same-day across Marin County (1-3 hours business hours, 1-4 hours after-hours). Same-day standard service: 3-6 hours from call when capacity allows; otherwise next business day. Scheduled service work: 1-3 weeks typical. Larger projects requiring permits and PG&E coordination: 4-12 weeks depending on scope. We're upfront about timeline at the quote stage.
What warranty do you offer on work?
Our standard residential warranty: 2 years on labor, manufacturer warranty on parts (varies by product — typically 1-10 years). Major installs (panels, generators, EV chargers) often have longer manufacturer warranties (5-10 years). If there's an issue with our work in the warranty period, we come back and fix it at no cost. We also stand behind work past warranty — repeat customers and referrals matter more than a transactional fix.
Are you licensed and insured?
Yes. California State License Board C-10 Electrical Contractor #989290, in good standing. Carry general liability insurance and workers' compensation insurance as required by California law. Bondable on projects requiring it. Happy to provide proof of insurance to clients or property managers on request. License lookup: cslb.ca.gov.