Common questions.
Can my solar contractor handle all the electrical?
Often yes — solar contractors with in-house C-10 electricians handle panel work, interconnection, battery integration, and related scope. The capability varies by solar contractor. For straightforward projects (modest solar, modern panel, no battery), one-contractor approach works cleanly. For complex projects (panel upgrade, battery, smart panel, multiple systems), dedicated electrical contractor coordination often improves outcomes.
Does using two contractors add cost?
Modestly — typically 5-15% over single-contractor scope. The cost increment comes from coordination overhead and any slight duplication in site visits. The benefit comes from dedicated expertise on the panel side, often resulting in better long-term electrical infrastructure decisions. For Marin solar + battery projects above ~$30,000 total, the split-contractor model often delivers favorable value.
Who pulls the permits if I use two contractors?
Each contractor pulls permits for their scope. Solar contractor pulls the solar permit; we pull the electrical permit for panel upgrade and battery-side work. Permits are separate but coordinate through the jurisdiction. Both contractors schedule inspections; sometimes inspections combine when timing aligns. Most Marin jurisdictions handle multi-contractor projects routinely.
How do I find a qualified solar electrical contractor?
Look for C-10 license verification at CSLB, solar interconnection portfolio (ask for specific projects and battery experience), familiarity with NEC 690/705, references from solar contractors operating in your area, and proper insurance/bonding. Towery Electric (C-10 #989290) handles solar electrical scope across Marin including Mill Valley, San Rafael, Novato, Tiburon, and surrounding areas.
How do you handle pricing — flat fee or hourly?
Both, depending on scope. Routine service calls and predictable scope (panel replacement, EV charger install, transfer switch install, fixture replacement) are flat-fee quoted up front. Diagnostic visits and emergency scope are hourly because we don't know what we'll find. Either way, you get a written quote before work starts on anything significant, and we don't proceed beyond the quote without your sign-off.
How quickly can you schedule?
Depends on scope and season. Emergency dispatch: same-day across Marin County (1-3 hours business hours, 1-4 hours after-hours). Same-day standard service: 3-6 hours from call when capacity allows; otherwise next business day. Scheduled service work: 1-3 weeks typical. Larger projects requiring permits and PG&E coordination: 4-12 weeks depending on scope. We're upfront about timeline at the quote stage.
What warranty do you offer on work?
Our standard residential warranty: 2 years on labor, manufacturer warranty on parts (varies by product — typically 1-10 years). Major installs (panels, generators, EV chargers) often have longer manufacturer warranties (5-10 years). If there's an issue with our work in the warranty period, we come back and fix it at no cost. We also stand behind work past warranty — repeat customers and referrals matter more than a transactional fix.
Are you licensed and insured?
Yes. California State License Board C-10 Electrical Contractor #989290, in good standing. Carry general liability insurance and workers' compensation insurance as required by California law. Bondable on projects requiring it. Happy to provide proof of insurance to clients or property managers on request. License lookup: cslb.ca.gov.