Common questions.
Can I just use smart plug adapters instead?
Yes, and for many situations smart plug adapters are perfectly fine. The case for in-wall smart outlets is mostly aesthetic (no chunky adapter visible) and functional (both outlets stay available, hardwired reliability). For lamp controls in spare bedrooms or low-priority locations, plug-in adapters work well. For high-use locations (entryways, primary living areas) or aesthetic-sensitive rooms (master bedroom, dining room), in-wall outlets look and work better.
How much do smart outlets cost?
Per outlet: $180-$320 installed in Marin in 2026. Variance: outlet brand ($25-$80 for the receptacle itself), accessibility (easy access in modern construction is faster), existing wiring condition. For multiple outlets at the same visit, per-outlet cost drops to $120-$220 each after the first one. Smart plug adapters are dramatically cheaper ($15-$30) — different value proposition.
Will smart outlets work with my existing automation hub?
Yes if you pick the right protocol. Z-Wave outlets work with any Z-Wave hub (SmartThings, Hubitat, Lutron Bridge Pro, etc.); Zigbee outlets work with Zigbee hubs; Matter outlets work with any Matter controller. Wi-Fi outlets work with their brand's app and (usually) at least one voice assistant. We help match outlet selection to existing infrastructure during planning.
Do I need GFCI smart outlets in bathrooms?
Code requires GFCI protection on bathroom outlets (and other wet areas) regardless of smart functionality. Some smart outlets include GFCI; others require pairing with a GFCI elsewhere in the circuit. Best practice for bathroom smart outlets: smart outlet with built-in GFCI (combines functions) or smart outlet on a GFCI-protected circuit. We verify GFCI compliance on every install.
How do you handle pricing — flat fee or hourly?
Both, depending on scope. Routine service calls and predictable scope (panel replacement, EV charger install, transfer switch install, fixture replacement) are flat-fee quoted up front. Diagnostic visits and emergency scope are hourly because we don't know what we'll find. Either way, you get a written quote before work starts on anything significant, and we don't proceed beyond the quote without your sign-off.
How quickly can you schedule?
Depends on scope and season. Emergency dispatch: same-day across Marin County (1-3 hours business hours, 1-4 hours after-hours). Same-day standard service: 3-6 hours from call when capacity allows; otherwise next business day. Scheduled service work: 1-3 weeks typical. Larger projects requiring permits and PG&E coordination: 4-12 weeks depending on scope. We're upfront about timeline at the quote stage.
What warranty do you offer on work?
Our standard residential warranty: 2 years on labor, manufacturer warranty on parts (varies by product — typically 1-10 years). Major installs (panels, generators, EV chargers) often have longer manufacturer warranties (5-10 years). If there's an issue with our work in the warranty period, we come back and fix it at no cost. We also stand behind work past warranty — repeat customers and referrals matter more than a transactional fix.
Are you licensed and insured?
Yes. California State License Board C-10 Electrical Contractor #989290, in good standing. Carry general liability insurance and workers' compensation insurance as required by California law. Bondable on projects requiring it. Happy to provide proof of insurance to clients or property managers on request. License lookup: cslb.ca.gov.