Common questions.
When should I make lighting decisions in my remodel?
Ideal sequence: lighting plan in design phase (before construction starts), final review pre-rough-in, fixtures ordered in time for trim phase. Many customers underestimate lead time on fixtures — designer-spec'd items often have 8-16 week lead times. Order at design phase to avoid trim-phase delays. We help customers track fixture lead times against construction schedule.
Can I change my lighting plan during construction?
Yes, with cost penalty. Adding circuits or changing fixture locations during framing: minimal cost. Changes during rough-in: small change order. Changes after drywall: significant cost. Changes after paint: expensive and disruptive. We can accommodate late changes but the costs scale dramatically by stage. Lock decisions before drywall when possible.
Do I need permit for remodel lighting work?
Yes — all electrical work in a remodel requires permit and inspection. The lighting scope is typically rolled into the larger remodel permit (single permit covers the whole project), with electrical sub-permit handled by us. No separate process needed beyond standard remodel permitting.
What does the electrician do vs the lighting designer?
Lighting designer: overall lighting plan, fixture selection, scene programming, aesthetic decisions. Electrician (us): circuit design, code compliance, physical installation, dimmer compatibility, control system installation, permit and inspection. We collaborate during design phase to make sure the designer's plan is feasible and code-compliant. We handle execution. For smaller remodels without a dedicated lighting designer, we often handle both roles.
How do you handle pricing — flat fee or hourly?
Both, depending on scope. Routine service calls and predictable scope (panel replacement, EV charger install, transfer switch install, fixture replacement) are flat-fee quoted up front. Diagnostic visits and emergency scope are hourly because we don't know what we'll find. Either way, you get a written quote before work starts on anything significant, and we don't proceed beyond the quote without your sign-off.
How quickly can you schedule?
Depends on scope and season. Emergency dispatch: same-day across Marin County (1-3 hours business hours, 1-4 hours after-hours). Same-day standard service: 3-6 hours from call when capacity allows; otherwise next business day. Scheduled service work: 1-3 weeks typical. Larger projects requiring permits and PG&E coordination: 4-12 weeks depending on scope. We're upfront about timeline at the quote stage.
What warranty do you offer on work?
Our standard residential warranty: 2 years on labor, manufacturer warranty on parts (varies by product — typically 1-10 years). Major installs (panels, generators, EV chargers) often have longer manufacturer warranties (5-10 years). If there's an issue with our work in the warranty period, we come back and fix it at no cost. We also stand behind work past warranty — repeat customers and referrals matter more than a transactional fix.
Are you licensed and insured?
Yes. California State License Board C-10 Electrical Contractor #989290, in good standing. Carry general liability insurance and workers' compensation insurance as required by California law. Bondable on projects requiring it. Happy to provide proof of insurance to clients or property managers on request. License lookup: cslb.ca.gov.