Common questions.
Why does only my bathroom GFCI affect other outlets?
GFCIs can protect downstream outlets in the same circuit. When a bathroom GFCI trips, outlets wired downstream from it also lose power even if they're not labeled GFCI. This is a code-compliant design — single GFCI protects multiple outlets on the same branch. Locate the upstream GFCI (often a bathroom, but sometimes garage or basement) and reset it.
Can I just keep resetting GFCIs that trip?
For one-time trips with obvious cause (hairdryer in damp bathroom, appliance failure), yes — reset and move on. For repeated trips without obvious cause: stop and investigate. Persistent trips mean either a faulty appliance is plugged in (unplug and identify) or there's a wiring issue (calls for electrician). GFCIs trip to protect you — respect that signal.
Are AFCI breakers really useful or just nuisance?
Modern AFCI breakers (manufactured since ~2014) work well. Earlier AFCI designs (2002-2012) had nuisance trip issues, especially with certain electronics (LEDs, motors). If your home has older AFCIs that nuisance-trip frequently: replacement with current-generation AFCI products typically resolves. Cost $80-$140 per breaker.
Could this be wildlife in walls?
Possible. Rodents chewing on wiring inside walls causes shorts and breaker trips. Symptoms: trips concentrate in one area of the house, often after periods of cold weather (when rodents seek warm shelter). Diagnostic includes pest inspection. Repair: address pest issue first (extermination, sealing), then rewire damaged sections. Cost varies — small sections $400-$900, larger areas significantly more.
How do you handle pricing — flat fee or hourly?
Both, depending on scope. Routine service calls and predictable scope (panel replacement, EV charger install, transfer switch install, fixture replacement) are flat-fee quoted up front. Diagnostic visits and emergency scope are hourly because we don't know what we'll find. Either way, you get a written quote before work starts on anything significant, and we don't proceed beyond the quote without your sign-off.
How quickly can you schedule?
Depends on scope and season. Emergency dispatch: same-day across Marin County (1-3 hours business hours, 1-4 hours after-hours). Same-day standard service: 3-6 hours from call when capacity allows; otherwise next business day. Scheduled service work: 1-3 weeks typical. Larger projects requiring permits and PG&E coordination: 4-12 weeks depending on scope. We're upfront about timeline at the quote stage.
What warranty do you offer on work?
Our standard residential warranty: 2 years on labor, manufacturer warranty on parts (varies by product — typically 1-10 years). Major installs (panels, generators, EV chargers) often have longer manufacturer warranties (5-10 years). If there's an issue with our work in the warranty period, we come back and fix it at no cost. We also stand behind work past warranty — repeat customers and referrals matter more than a transactional fix.
Are you licensed and insured?
Yes. California State License Board C-10 Electrical Contractor #989290, in good standing. Carry general liability insurance and workers' compensation insurance as required by California law. Bondable on projects requiring it. Happy to provide proof of insurance to clients or property managers on request. License lookup: cslb.ca.gov.