Common questions.
Is post-storm inspection required by code or insurance?
Not generally required, but recommended after significant events. Some insurance policies include or recommend inspection scope after major storm damage claims; check your specific policy. Building code doesn't require post-event inspection unless damage triggered a building permit (like service entrance replacement). The recommendation is best-practice, not regulatory mandate.
My power came back on without any obvious issue — do I still need inspection?
Depends on what happened. Brief outage (under 4 hours) with smooth restoration: inspection probably not needed unless other indicators present (lightning nearby, tree-on-service, etc.). Extended outage (24+ hours), multiple reconnect cycles, or any storm event with direct property impact: inspection is reasonable. Better to know than to assume.
What does the inspector actually find that I wouldn't notice?
Often: subtle corrosion inside panel, loose terminations that weren't loose before, surge protector that absorbed an event and needs replacement, GFCI or AFCI that's no longer functioning correctly, water mark inside an outlet box from a roof leak you didn't know about. These are typically not visible without opening panels and outlet boxes, which is electrician scope.
How is post-storm inspection different from a regular electrical safety inspection?
Mostly similar scope but with attention focused on storm-specific damage patterns: water intrusion, surge effects, mechanical damage from impact. A general safety inspection looks at code compliance, age, and overall condition. Post-storm inspection adds storm-event-specific signs. We sometimes combine them — full safety inspection with storm-event focus — for slightly more thorough scope at modest incremental cost.
How do you handle pricing — flat fee or hourly?
Both, depending on scope. Routine service calls and predictable scope (panel replacement, EV charger install, transfer switch install, fixture replacement) are flat-fee quoted up front. Diagnostic visits and emergency scope are hourly because we don't know what we'll find. Either way, you get a written quote before work starts on anything significant, and we don't proceed beyond the quote without your sign-off.
How quickly can you schedule?
Depends on scope and season. Emergency dispatch: same-day across Marin County (1-3 hours business hours, 1-4 hours after-hours). Same-day standard service: 3-6 hours from call when capacity allows; otherwise next business day. Scheduled service work: 1-3 weeks typical. Larger projects requiring permits and PG&E coordination: 4-12 weeks depending on scope. We're upfront about timeline at the quote stage.
What warranty do you offer on work?
Our standard residential warranty: 2 years on labor, manufacturer warranty on parts (varies by product — typically 1-10 years). Major installs (panels, generators, EV chargers) often have longer manufacturer warranties (5-10 years). If there's an issue with our work in the warranty period, we come back and fix it at no cost. We also stand behind work past warranty — repeat customers and referrals matter more than a transactional fix.
Are you licensed and insured?
Yes. California State License Board C-10 Electrical Contractor #989290, in good standing. Carry general liability insurance and workers' compensation insurance as required by California law. Bondable on projects requiring it. Happy to provide proof of insurance to clients or property managers on request. License lookup: cslb.ca.gov.