Common questions.
Can I use an indoor fan on a covered patio?
Not recommended. Indoor fans use materials and construction that handle humidity but not the moisture cycling typical of outdoor covered locations. Indoor fans installed outdoors typically fail within 2-4 years from motor corrosion, bearing failure, or finish damage. Damp-rated outdoor fans cost $50-$200 more than equivalent indoor models and last 10-15+ years in covered outdoor use.
Do outdoor fans need their own circuit?
Not required, but a dedicated circuit is good practice for outdoor patio circuits in general. Sharing with other patio loads (string lights, outdoor outlets, patio heater if low-watt) works fine if total load is within circuit capacity. The dedicated outdoor circuit also simplifies GFCI protection and weather-related troubleshooting.
How do I know if my patio location is 'damp' or 'wet'?
Damp: covered patio with full roof or full overhang, no direct rain on the fan location even in heavy weather. Wet: any direct rain exposure, including partially covered patios where wind-driven rain reaches the fan. Most Marin covered patios are damp-rated; pergolas or partial coverings often require wet-rated. We assess during the quote — physical inspection determines rating requirement.
Can outdoor fans be smart-controlled?
Yes — outdoor smart fans and smart switches work the same as indoor versions with weatherproof switch enclosures where switches mount outdoors. Wi-Fi range to outdoor locations is sometimes an issue; we verify signal during planning if smart control is desired. Hub-based protocols (Z-Wave, Zigbee) typically have better outdoor coverage than Wi-Fi for fan locations away from the main router.
How do you handle pricing — flat fee or hourly?
Both, depending on scope. Routine service calls and predictable scope (panel replacement, EV charger install, transfer switch install, fixture replacement) are flat-fee quoted up front. Diagnostic visits and emergency scope are hourly because we don't know what we'll find. Either way, you get a written quote before work starts on anything significant, and we don't proceed beyond the quote without your sign-off.
How quickly can you schedule?
Depends on scope and season. Emergency dispatch: same-day across Marin County (1-3 hours business hours, 1-4 hours after-hours). Same-day standard service: 3-6 hours from call when capacity allows; otherwise next business day. Scheduled service work: 1-3 weeks typical. Larger projects requiring permits and PG&E coordination: 4-12 weeks depending on scope. We're upfront about timeline at the quote stage.
What warranty do you offer on work?
Our standard residential warranty: 2 years on labor, manufacturer warranty on parts (varies by product — typically 1-10 years). Major installs (panels, generators, EV chargers) often have longer manufacturer warranties (5-10 years). If there's an issue with our work in the warranty period, we come back and fix it at no cost. We also stand behind work past warranty — repeat customers and referrals matter more than a transactional fix.
Are you licensed and insured?
Yes. California State License Board C-10 Electrical Contractor #989290, in good standing. Carry general liability insurance and workers' compensation insurance as required by California law. Bondable on projects requiring it. Happy to provide proof of insurance to clients or property managers on request. License lookup: cslb.ca.gov.