Common questions.
What's NEC 517 and does it apply to my office?
NEC Article 517 governs healthcare facility electrical. Applies to most outpatient medical and dental offices in basic care areas (Category 2). Specific requirements: hospital-grade receptacles in exam rooms, redundant grounding, specific outlet configurations. Doesn't apply to general office spaces, waiting rooms, or staff-only areas. We identify which areas of your facility trigger 517 requirements during design.
How much does medical TI cost?
Marin 2026: $28-$48 per sq ft for typical medical/dental TI electrical. For 3,500 sq ft typical medical office: $98,000-$168,000. Variance drivers: imaging equipment count and type, sterilization requirements, lab equipment scope, exam room count, specialty procedure areas. Dental offices often lower end of range; specialty practices (imaging, surgery) higher end.
Do you coordinate with our medical equipment vendor?
Yes — close coordination with equipment vendors is essential. Equipment cut sheets and specifications inform circuit design. Coordination meetings during pre-construction (typically 2-3 with major equipment vendors) align electrical scope with equipment requirements. Some equipment (large imaging, MRI) requires vendor-specific commissioning protocols we coordinate during commissioning phase.
What about HIPAA and patient data?
Electrical scope intersects HIPAA mostly through network infrastructure and electronic medical records systems. Dedicated circuits for IT equipment, surge protection for patient data infrastructure, UPS systems for continuity during outages all support HIPAA compliance for the medical practice. Specific HIPAA expertise comes from healthcare IT consultants; we coordinate with them on infrastructure requirements.
How do you handle pricing — flat fee or hourly?
Both, depending on scope. Routine service calls and predictable scope (panel replacement, EV charger install, transfer switch install, fixture replacement) are flat-fee quoted up front. Diagnostic visits and emergency scope are hourly because we don't know what we'll find. Either way, you get a written quote before work starts on anything significant, and we don't proceed beyond the quote without your sign-off.
How quickly can you schedule?
Depends on scope and season. Emergency dispatch: same-day across Marin County (1-3 hours business hours, 1-4 hours after-hours). Same-day standard service: 3-6 hours from call when capacity allows; otherwise next business day. Scheduled service work: 1-3 weeks typical. Larger projects requiring permits and PG&E coordination: 4-12 weeks depending on scope. We're upfront about timeline at the quote stage.
What warranty do you offer on work?
Our standard residential warranty: 2 years on labor, manufacturer warranty on parts (varies by product — typically 1-10 years). Major installs (panels, generators, EV chargers) often have longer manufacturer warranties (5-10 years). If there's an issue with our work in the warranty period, we come back and fix it at no cost. We also stand behind work past warranty — repeat customers and referrals matter more than a transactional fix.
Are you licensed and insured?
Yes. California State License Board C-10 Electrical Contractor #989290, in good standing. Carry general liability insurance and workers' compensation insurance as required by California law. Bondable on projects requiring it. Happy to provide proof of insurance to clients or property managers on request. License lookup: cslb.ca.gov.