Common questions.
Is a regular electrician OK for basic lighting work?
For basic scope (replacing fixtures, simple dimmer swaps, single-room work), most licensed electricians handle this fine. For lighting design execution, control system installation, or designer-led projects, lighting specialists matter. Quality varies more in lighting than in most electrical scopes — the design coordination and programming depth aren't fully transferable from general electrical experience.
How much more does a specialist cost?
Marginally more on basic work, similar on specialist work (where the depth is included anyway). Specialist electricians may charge $130-$160/hour vs $110-$140/hour for general electrical labor. The difference is small per hour but accumulates on larger projects. The real value isn't hourly rate — it's the design integration, fewer revisions, and better long-term result.
Can my GC just bring in any electrician?
Yes, but you'll get what you paid for. GCs working on lighting-design-heavy projects benefit from bringing in lighting specialist electricians (often pre-recommended by the lighting designer) rather than their default general electrician. We've worked with most Marin GCs on lighting-heavy projects; they typically introduce us based on designer relationship or past successful projects.
What if I'm not sure I need a specialist?
Honest answer: for simple scope you probably don't. For projects with lighting designer involvement, control system install (any Lutron tier), or significant scene programming, a specialist matters. For 'install these 8 recessed cans and 3 dimmers' general electrician is fine. We tell customers honestly during the quote whether they need our specialist scope or whether a general electrician would serve them equally well at lower cost.
How do you handle pricing — flat fee or hourly?
Both, depending on scope. Routine service calls and predictable scope (panel replacement, EV charger install, transfer switch install, fixture replacement) are flat-fee quoted up front. Diagnostic visits and emergency scope are hourly because we don't know what we'll find. Either way, you get a written quote before work starts on anything significant, and we don't proceed beyond the quote without your sign-off.
How quickly can you schedule?
Depends on scope and season. Emergency dispatch: same-day across Marin County (1-3 hours business hours, 1-4 hours after-hours). Same-day standard service: 3-6 hours from call when capacity allows; otherwise next business day. Scheduled service work: 1-3 weeks typical. Larger projects requiring permits and PG&E coordination: 4-12 weeks depending on scope. We're upfront about timeline at the quote stage.
What warranty do you offer on work?
Our standard residential warranty: 2 years on labor, manufacturer warranty on parts (varies by product — typically 1-10 years). Major installs (panels, generators, EV chargers) often have longer manufacturer warranties (5-10 years). If there's an issue with our work in the warranty period, we come back and fix it at no cost. We also stand behind work past warranty — repeat customers and referrals matter more than a transactional fix.
Are you licensed and insured?
Yes. California State License Board C-10 Electrical Contractor #989290, in good standing. Carry general liability insurance and workers' compensation insurance as required by California law. Bondable on projects requiring it. Happy to provide proof of insurance to clients or property managers on request. License lookup: cslb.ca.gov.