Common questions.
Should I retrofit all my lights at once or gradually?
Either approach works. All-at-once gets you full energy savings immediately and consistent color temperature across the home — single project, one decision. Gradual retrofit fits tighter budgets and lets you live with smaller test groups before committing whole-house. Most Marin customers do a hybrid: retrofit major areas (kitchen, living, primary bedroom) at once, then handle remaining spaces as time/budget allow. Both fine.
Will my existing fixtures work with LED bulbs?
Most yes, with caveats. Standard incandescent fixtures (table lamps, ceiling fixtures, most pendants) work fine with LED bulbs. Halogen fixtures often need fixture-specific LED bulbs (MR16, MR11, GU10) which exist for most halogen types. Enclosed fixtures need LEDs rated for enclosed use (most modern LEDs are; check spec). Older fluorescent fixtures (T8, T12 tubes) work best with full fixture replacement rather than bulb-only retrofit.
Are LEDs really cheaper long-term?
Yes, substantially. Cost analysis for typical 60W incandescent vs 9W LED equivalent over 5 years (4 hrs/day usage, PG&E rate $0.36/kWh): incandescent $4.20 bulb cost + $158 energy = $162 total over 5 years. LED $8.50 bulb cost + $24 energy = $33 total. Savings: $129 per fixture over 5 years. Across 40 fixtures: $5,160 savings. The math is overwhelming.
Will LED retrofit hurt my home's resale value?
Improves it, slightly. Marin buyers generally see LED lighting as a feature, not a detractor. Quality LED retrofit (warm color temperature, dimming working properly, CRI 90+ bulbs) reads as 'efficient and updated.' Bad LED retrofit (cool 5000K everywhere, flickering dimmers, off-color light) reads as cheap. The retrofit quality matters; the technology choice itself is a small positive.
How do you handle pricing — flat fee or hourly?
Both, depending on scope. Routine service calls and predictable scope (panel replacement, EV charger install, transfer switch install, fixture replacement) are flat-fee quoted up front. Diagnostic visits and emergency scope are hourly because we don't know what we'll find. Either way, you get a written quote before work starts on anything significant, and we don't proceed beyond the quote without your sign-off.
How quickly can you schedule?
Depends on scope and season. Emergency dispatch: same-day across Marin County (1-3 hours business hours, 1-4 hours after-hours). Same-day standard service: 3-6 hours from call when capacity allows; otherwise next business day. Scheduled service work: 1-3 weeks typical. Larger projects requiring permits and PG&E coordination: 4-12 weeks depending on scope. We're upfront about timeline at the quote stage.
What warranty do you offer on work?
Our standard residential warranty: 2 years on labor, manufacturer warranty on parts (varies by product — typically 1-10 years). Major installs (panels, generators, EV chargers) often have longer manufacturer warranties (5-10 years). If there's an issue with our work in the warranty period, we come back and fix it at no cost. We also stand behind work past warranty — repeat customers and referrals matter more than a transactional fix.
Are you licensed and insured?
Yes. California State License Board C-10 Electrical Contractor #989290, in good standing. Carry general liability insurance and workers' compensation insurance as required by California law. Bondable on projects requiring it. Happy to provide proof of insurance to clients or property managers on request. License lookup: cslb.ca.gov.