Common questions.
Do landscape lights need permits?
Permanently-installed low-voltage outdoor lighting generally doesn't require an AHJ electrical permit in most Marin AHJs — the low-voltage system itself is exempt. The 120V circuit feeding the transformer DOES require permit if it's new construction. Practical effect: replacing or expanding an existing transformer-fed system doesn't need permit; installing the first transformer + outdoor circuit does.
How long do outdoor LED fixtures last?
Quality outdoor LED fixtures (Vista, FX Luminaire, Kichler Pro) typically last 8-15 years for the LED component, longer for the fixture body. Cheaper consumer-grade outdoor lighting (Home Depot, Costco) typically fails in 2-5 years from water ingress or LED driver issues. The fixture quality investment pays back in not having to dig up and replace fixtures every few years.
Will deer/wildlife/mowers damage the install?
Properly buried conductor (18" minimum) and well-placed fixtures (set back from mower lanes, mounted on stable bases) generally hold up well. Deer and other wildlife don't bother lighting fixtures meaningfully. The main risks: aggressive gardeners with edgers cutting buried wire near fixtures, and large dogs occasionally knocking over fixtures with chains/leashes. We discuss placement during install to minimize these risks.
Can I add to my existing landscape lighting?
Sometimes yes, sometimes no — depends on the existing transformer capacity and wiring condition. If the existing transformer has headroom (typical 25-40% growth margin if properly sized originally), and the existing wiring is in good condition, additions are straightforward. If the transformer is already at capacity or the wiring is degrading, sometimes the answer is a fresh install rather than expansion. We assess during the quote visit.
How do you handle pricing — flat fee or hourly?
Both, depending on scope. Routine service calls and predictable scope (panel replacement, EV charger install, transfer switch install, fixture replacement) are flat-fee quoted up front. Diagnostic visits and emergency scope are hourly because we don't know what we'll find. Either way, you get a written quote before work starts on anything significant, and we don't proceed beyond the quote without your sign-off.
How quickly can you schedule?
Depends on scope and season. Emergency dispatch: same-day across Marin County (1-3 hours business hours, 1-4 hours after-hours). Same-day standard service: 3-6 hours from call when capacity allows; otherwise next business day. Scheduled service work: 1-3 weeks typical. Larger projects requiring permits and PG&E coordination: 4-12 weeks depending on scope. We're upfront about timeline at the quote stage.
What warranty do you offer on work?
Our standard residential warranty: 2 years on labor, manufacturer warranty on parts (varies by product — typically 1-10 years). Major installs (panels, generators, EV chargers) often have longer manufacturer warranties (5-10 years). If there's an issue with our work in the warranty period, we come back and fix it at no cost. We also stand behind work past warranty — repeat customers and referrals matter more than a transactional fix.
Are you licensed and insured?
Yes. California State License Board C-10 Electrical Contractor #989290, in good standing. Carry general liability insurance and workers' compensation insurance as required by California law. Bondable on projects requiring it. Happy to provide proof of insurance to clients or property managers on request. License lookup: cslb.ca.gov.