Common questions.
Copper or aluminum for high-amperage feeders?
Both work; trade-offs differ. Copper: smaller conductor, easier termination, higher cost. Aluminum: larger conductor for same ampacity, requires anti-oxidant and specific termination procedure, lower cost (often 30-40% less material cost for large feeders). For Marin service entrance feeders, both materials are common; we recommend based on cost, equipment compatibility, and contractor familiarity. Modern aluminum (AA-8000 series) is reliable when properly installed.
How do you handle 400A+ feeders?
Often parallel conductor sets. 400A feeder can be single 600 kcmil per phase (large, hard to handle) or parallel 4/0 (two 4/0 per phase, easier handling, sometimes more economical). NEC 310.10(H) allows parallel conductors with specific requirements (matched length, same termination, same material). We design per project for handling and economic factors.
What about underground feeders?
Direct-burial cables (USE-2, URD) or conductors in buried conduit work for underground feeders. Direct burial saves conduit cost but limits future modifications. Buried conduit (typically PVC schedule 40 or 80) allows future conductor changes. Burial depth per NEC 300.5 — typically 18-24 inches for residential, deeper for commercial under traffic. Marin's clay soils require attention to backfill and protection from sharp rocks.
Can you upgrade feeders without full panel replacement?
Sometimes. Feeder upgrade typically requires upgrading or replacing the panel at both ends (source panel breaker rating, destination panel main breaker if applicable). If panels can accept higher rating, feeder upgrade alone is possible. Often the feeder is being upgraded specifically because panel capacity is being increased — both happen together. We assess specific configuration during planning.
How do you handle pricing — flat fee or hourly?
Both, depending on scope. Routine service calls and predictable scope (panel replacement, EV charger install, transfer switch install, fixture replacement) are flat-fee quoted up front. Diagnostic visits and emergency scope are hourly because we don't know what we'll find. Either way, you get a written quote before work starts on anything significant, and we don't proceed beyond the quote without your sign-off.
How quickly can you schedule?
Depends on scope and season. Emergency dispatch: same-day across Marin County (1-3 hours business hours, 1-4 hours after-hours). Same-day standard service: 3-6 hours from call when capacity allows; otherwise next business day. Scheduled service work: 1-3 weeks typical. Larger projects requiring permits and PG&E coordination: 4-12 weeks depending on scope. We're upfront about timeline at the quote stage.
What warranty do you offer on work?
Our standard residential warranty: 2 years on labor, manufacturer warranty on parts (varies by product — typically 1-10 years). Major installs (panels, generators, EV chargers) often have longer manufacturer warranties (5-10 years). If there's an issue with our work in the warranty period, we come back and fix it at no cost. We also stand behind work past warranty — repeat customers and referrals matter more than a transactional fix.
Are you licensed and insured?
Yes. California State License Board C-10 Electrical Contractor #989290, in good standing. Carry general liability insurance and workers' compensation insurance as required by California law. Bondable on projects requiring it. Happy to provide proof of insurance to clients or property managers on request. License lookup: cslb.ca.gov.