Common questions.
Can I just replace the GFCI?
Sometimes that works (if the GFCI itself failed), sometimes it doesn't (if a downstream fault is causing the trips, a new GFCI will just trip too). Diagnosing whether the issue is the GFCI vs the circuit beyond it requires testing tools — replacing the GFCI 'just to try' wastes the cost of the device if the fault is elsewhere. Electrician diagnostic identifies which scenario before recommending the fix.
Why does it work after rain stops?
Moisture in exterior outlets, garage outlets, or basement outlets creates ground-fault paths that disappear when things dry out. If your GFCI trips during/after rain and resets a day later, you have a moisture-driven fault. Fix involves identifying which outlet has moisture intrusion (cracked weatherproof cover, failed gasket, water-damaged interior), replacing the failed weatherproofing, and possibly relocating the outlet to a less-exposed location. Recurring moisture faults eventually damage interior contacts.
How much does GFCI repair cost?
GFCI replacement alone runs $180-$320 in Marin including diagnostic. If a circuit-side fault is found, scope varies based on what needs to be repaired — typically $240-$480 for outlet-level fault correction, more for in-wall wiring damage. Full quote provided after diagnostic identifies what's actually needed.
Are GFCI outlets supposed to be tested regularly?
Yes — NEC and manufacturer guidance recommend monthly testing. Press TEST button (should click and cut power to anything plugged in), then RESET (should restore power). Failure of either function means the GFCI has degraded and should be replaced. Most homeowners don't do this monthly check; we recommend setting a calendar reminder for at least bi-annual GFCI testing in your home.
How do you handle pricing — flat fee or hourly?
Both, depending on scope. Routine service calls and predictable scope (panel replacement, EV charger install, transfer switch install, fixture replacement) are flat-fee quoted up front. Diagnostic visits and emergency scope are hourly because we don't know what we'll find. Either way, you get a written quote before work starts on anything significant, and we don't proceed beyond the quote without your sign-off.
How quickly can you schedule?
Depends on scope and season. Emergency dispatch: same-day across Marin County (1-3 hours business hours, 1-4 hours after-hours). Same-day standard service: 3-6 hours from call when capacity allows; otherwise next business day. Scheduled service work: 1-3 weeks typical. Larger projects requiring permits and PG&E coordination: 4-12 weeks depending on scope. We're upfront about timeline at the quote stage.
What warranty do you offer on work?
Our standard residential warranty: 2 years on labor, manufacturer warranty on parts (varies by product — typically 1-10 years). Major installs (panels, generators, EV chargers) often have longer manufacturer warranties (5-10 years). If there's an issue with our work in the warranty period, we come back and fix it at no cost. We also stand behind work past warranty — repeat customers and referrals matter more than a transactional fix.
Are you licensed and insured?
Yes. California State License Board C-10 Electrical Contractor #989290, in good standing. Carry general liability insurance and workers' compensation insurance as required by California law. Bondable on projects requiring it. Happy to provide proof of insurance to clients or property managers on request. License lookup: cslb.ca.gov.