Common questions.
When should fiber go all the way to work areas?
Rare in 2026 commercial but increasing. Strong cases: data centers (server-to-server connections), high-bandwidth workstations (CAD, video editing) where 10 Gbps to the desktop is needed, or future-proofing builds with 15+ year refresh horizons. Cost premium is significant ($300-$600 per drop vs $150-$300 for copper), and PoE delivery requires separate power infrastructure to those drops.
What fiber type for commercial?
Two main types: single-mode (OS2) for longer distances (kilometer+) and multimode (OM4/OM5) for shorter runs (300m-550m typical). Most Marin commercial uses OM4 multimode for in-building backbone (cheaper transceivers, adequate distance) and OS2 single-mode if connecting separate buildings or planning for higher future bandwidth. Discussion during planning.
Can I add fiber to existing copper-only install?
Yes — adding fiber backbone to existing copper-only installation is a separate project, typically when scope grows (additional floors, new buildings, higher bandwidth needs). Adds significant cost. Better to plan fiber backbone during initial install if future expansion is likely, even if not deployed immediately — installing the fiber pathway during construction and pulling fiber later is cheaper than adding the pathway after the fact.
What about PoE++ at higher wattages?
PoE++ (Type 4, 802.3bt) delivers up to 90W per port over copper, supporting devices like Wi-Fi 7 APs, motorized cameras, and some monitors. Standard Cat6a handles PoE++ to typical distances. For PoE++ to longer runs or high-density deployments, conductor heating becomes a consideration — sometimes warrants Cat6a 23 AWG construction or careful cable management. We design for PoE++ when project requires it.
How do you handle pricing — flat fee or hourly?
Both, depending on scope. Routine service calls and predictable scope (panel replacement, EV charger install, transfer switch install, fixture replacement) are flat-fee quoted up front. Diagnostic visits and emergency scope are hourly because we don't know what we'll find. Either way, you get a written quote before work starts on anything significant, and we don't proceed beyond the quote without your sign-off.
How quickly can you schedule?
Depends on scope and season. Emergency dispatch: same-day across Marin County (1-3 hours business hours, 1-4 hours after-hours). Same-day standard service: 3-6 hours from call when capacity allows; otherwise next business day. Scheduled service work: 1-3 weeks typical. Larger projects requiring permits and PG&E coordination: 4-12 weeks depending on scope. We're upfront about timeline at the quote stage.
What warranty do you offer on work?
Our standard residential warranty: 2 years on labor, manufacturer warranty on parts (varies by product — typically 1-10 years). Major installs (panels, generators, EV chargers) often have longer manufacturer warranties (5-10 years). If there's an issue with our work in the warranty period, we come back and fix it at no cost. We also stand behind work past warranty — repeat customers and referrals matter more than a transactional fix.
Are you licensed and insured?
Yes. California State License Board C-10 Electrical Contractor #989290, in good standing. Carry general liability insurance and workers' compensation insurance as required by California law. Bondable on projects requiring it. Happy to provide proof of insurance to clients or property managers on request. License lookup: cslb.ca.gov.