Common questions.
Is FPE actually dangerous, or is this an old issue?
Real, current danger — not an old issue. The engineering case is solid (Aronstein's testing has been replicated multiple times), the legal case was settled in the 1980s-1990s class action, and the failure mode (breakers don't trip when they should) is exactly the safety function homeowners depend on. The panels remain installed because they weren't formally recalled — not because the danger was resolved.
Can I just replace individual FPE breakers?
No, this doesn't address the underlying issue. The Stab-Lok design itself is the failure point — replacement FPE breakers (where available) have the same problem. There's no retrofit kit that fixes the panel architecture. Full panel replacement with a modern Square D, Eaton, or Siemens panel is the only path to a safe result.
How urgent is FPE replacement?
Not 'call tonight' urgent if there are no acute symptoms, but 'schedule this quarter' urgent. The breaker failure rate is documented, and the failure mode (wire overheating to ignition) is the exact thing breakers exist to prevent. We treat FPE replacement as standard 4-8 week scheduled work — not emergency dispatch unless active failure symptoms are present (burning smell, scorch marks, warm panel).
Does insurance require FPE replacement?
Increasingly yes. Several major homeowner's carriers in California now flag FPE panels at policy renewal — some require replacement within a defined window as condition of continued coverage, some won't write new policies on FPE-equipped homes, some increase premiums. Specific behavior varies by carrier; talk to your agent directly about your policy. We're seeing more FPE replacements driven by insurance requirements than by safety alone.
How long does FPE replacement take?
From contract signing to power restored: typically 4-8 weeks for a standard 200A panel + service upgrade. Most of the calendar time is PG&E coordination (3-5 weeks) and AHJ permit issuance (1-2 weeks). The actual install day is 4-8 hours. We share a written timeline at quote signing so you know exactly what dates to expect.
How do you handle pricing — flat fee or hourly?
Both, depending on scope. Routine service calls and predictable scope (panel replacement, EV charger install, transfer switch install, fixture replacement) are flat-fee quoted up front. Diagnostic visits and emergency scope are hourly because we don't know what we'll find. Either way, you get a written quote before work starts on anything significant, and we don't proceed beyond the quote without your sign-off.
How quickly can you schedule?
Depends on scope and season. Emergency dispatch: same-day across Marin County (1-3 hours business hours, 1-4 hours after-hours). Same-day standard service: 3-6 hours from call when capacity allows; otherwise next business day. Scheduled service work: 1-3 weeks typical. Larger projects requiring permits and PG&E coordination: 4-12 weeks depending on scope. We're upfront about timeline at the quote stage.
What warranty do you offer on work?
Our standard residential warranty: 2 years on labor, manufacturer warranty on parts (varies by product — typically 1-10 years). Major installs (panels, generators, EV chargers) often have longer manufacturer warranties (5-10 years). If there's an issue with our work in the warranty period, we come back and fix it at no cost. We also stand behind work past warranty — repeat customers and referrals matter more than a transactional fix.
Are you licensed and insured?
Yes. California State License Board C-10 Electrical Contractor #989290, in good standing. Carry general liability insurance and workers' compensation insurance as required by California law. Bondable on projects requiring it. Happy to provide proof of insurance to clients or property managers on request. License lookup: cslb.ca.gov.