Common questions.
My carrier says I have to replace my Federal Pacific panel — is that actually required?
Required by your carrier, yes. The carrier is exercising their right not to renew the policy unless the panel is replaced. NEC and California Building Code don't independently require replacement of an existing FPE panel if it's still functional — but if your carrier won't renew without replacement, and finding another carrier with the same panel is difficult, replacement is the practical answer.
How much will the replacement cost for insurance purposes?
Same as any panel upgrade — $4,800-$8,500 for typical Marin residential 200A panel replacement including PG&E coordination, permit, install, and inspection. The insurance context doesn't change the work scope. Service-side upgrades (going from 100A to 200A) add $1,800-$3,200. Total project cost rarely exceeds $11,000 for residential scope.
Will my premium go down after replacement?
Sometimes a modest reduction, sometimes nothing. Carrier pricing models vary. The primary benefit isn't premium reduction — it's policy continuity (you stay insured) and access to better carriers in the future. Some carriers refuse new policies on homes that have had previous non-renewal events, so getting back to a clean record matters.
What if I can't afford the replacement in the renewal window?
Several options worth exploring: financing through the electrical contractor, home equity line of credit for the replacement, requesting an extension from the carrier, or finding an alternative carrier that accepts the panel type. The cleanest answer is usually completing the replacement in window; financing helps spread the cost.
Do I need to replace knob-and-tube wiring too for insurance?
If you have active K&T circuits, almost certainly yes. Most carriers treat K&T separately from panel type but require its removal at the same renewal trigger. A panel replacement alone doesn't satisfy a K&T issue. The cost-effective approach is combining both: panel upgrade plus K&T removal in a single project.
What documentation does the carrier want?
Standard requirements: closed permit from the AHJ (showing inspection passed), invoice from the licensed electrical contractor (showing license number, scope of work, and date), and sometimes photos of the new panel installed. We provide all of these as part of project closeout. Some carriers also accept a letter from the electrician confirming the panel meets current code.
How do you handle pricing — flat fee or hourly?
Both, depending on scope. Routine service calls and predictable scope (panel replacement, EV charger install, transfer switch install, fixture replacement) are flat-fee quoted up front. Diagnostic visits and emergency scope are hourly because we don't know what we'll find. Either way, you get a written quote before work starts on anything significant, and we don't proceed beyond the quote without your sign-off.
How quickly can you schedule?
Depends on scope and season. Emergency dispatch: same-day across Marin County (1-3 hours business hours, 1-4 hours after-hours). Same-day standard service: 3-6 hours from call when capacity allows; otherwise next business day. Scheduled service work: 1-3 weeks typical. Larger projects requiring permits and PG&E coordination: 4-12 weeks depending on scope. We're upfront about timeline at the quote stage.
What warranty do you offer on work?
Our standard residential warranty: 2 years on labor, manufacturer warranty on parts (varies by product — typically 1-10 years). Major installs (panels, generators, EV chargers) often have longer manufacturer warranties (5-10 years). If there's an issue with our work in the warranty period, we come back and fix it at no cost. We also stand behind work past warranty — repeat customers and referrals matter more than a transactional fix.
Are you licensed and insured?
Yes. California State License Board C-10 Electrical Contractor #989290, in good standing. Carry general liability insurance and workers' compensation insurance as required by California law. Bondable on projects requiring it. Happy to provide proof of insurance to clients or property managers on request. License lookup: cslb.ca.gov.