Common questions.
Why does my LED bulb buzz with my dimmer?
Three causes: (1) incompatible dimmer (legacy incandescent dimmer with LED bulb) — replace with LED-rated dimmer. (2) Bulb-dimmer combination not on manufacturer's compatibility list — switch one or the other. (3) Loose connections at switch or fixture — tighten. Most LED+dimmer buzz disappears once a proper LED-rated dimmer is installed with a compatible bulb.
Can I dim my existing LED bulbs with any dimmer?
No — must be specifically dimmable LED bulbs (most reputable brands label this clearly) paired with LED-rated dimmer. Non-dimmable LEDs typically work only at full power; using them on a dimmer causes erratic behavior or fixture damage. Check the bulb spec sheet or packaging — 'dimmable' must be explicit. If you're not sure, we identify during the quote visit.
How much does a smart dimmer cost installed?
Typical Marin install: $120-$220 per Lutron Caséta dimmer installed including dimmer (~$60-$80), wall plate, and labor. Basic non-smart LED dimmer (Lutron CL Maestro): $85-$140 installed. The smart-dimmer premium of ~$40-$80 per switch buys you app control, voice integration, and scene compatibility. Most customers find it worth doing for living areas, kitchen, primary bedroom — less worth doing for closets and pantries.
Do all my switches need to be the same brand?
Within a switch loop (single-pole, 3-way, 4-way controlling the same fixture), yes — mixing brands typically doesn't work. Across different rooms or switch loops, brand mixing is fine. Practical advice: pick one brand per use case (e.g., Lutron Caséta for smart dimming throughout, regular Lutron CL for basic dimming). Consistency in wall plate aesthetics matters more than electrical requirement.
How do you handle pricing — flat fee or hourly?
Both, depending on scope. Routine service calls and predictable scope (panel replacement, EV charger install, transfer switch install, fixture replacement) are flat-fee quoted up front. Diagnostic visits and emergency scope are hourly because we don't know what we'll find. Either way, you get a written quote before work starts on anything significant, and we don't proceed beyond the quote without your sign-off.
How quickly can you schedule?
Depends on scope and season. Emergency dispatch: same-day across Marin County (1-3 hours business hours, 1-4 hours after-hours). Same-day standard service: 3-6 hours from call when capacity allows; otherwise next business day. Scheduled service work: 1-3 weeks typical. Larger projects requiring permits and PG&E coordination: 4-12 weeks depending on scope. We're upfront about timeline at the quote stage.
What warranty do you offer on work?
Our standard residential warranty: 2 years on labor, manufacturer warranty on parts (varies by product — typically 1-10 years). Major installs (panels, generators, EV chargers) often have longer manufacturer warranties (5-10 years). If there's an issue with our work in the warranty period, we come back and fix it at no cost. We also stand behind work past warranty — repeat customers and referrals matter more than a transactional fix.
Are you licensed and insured?
Yes. California State License Board C-10 Electrical Contractor #989290, in good standing. Carry general liability insurance and workers' compensation insurance as required by California law. Bondable on projects requiring it. Happy to provide proof of insurance to clients or property managers on request. License lookup: cslb.ca.gov.