Common questions.
Why do small projects cost more per drop?
Mobilization and setup time spread across fewer drops. Small project (10-30 drops) requires similar setup, design, and project management as mid-size project, but those costs amortize across fewer drops. Per-drop pricing on a 20-drop project might be $250-$350; same work on a 200-drop project might be $150-$200. Scale matters meaningfully for cabling economics.
Do I need permits for cabling?
Depends on scope and jurisdiction. Cabling alone often doesn't require permits — but cabling that involves wall penetrations, fire-rated assembly modifications, or significant electrical work typically does. Marin jurisdictions vary; we verify permit requirements during quote. Most Marin commercial cabling projects require some permitting; cost $200-$800 depending on scope.
Are there ongoing costs beyond installation?
Minimal for structured cabling itself. Properly installed Cat6a has 15+ year service life with no scheduled maintenance. Ongoing costs are typically: occasional patch cable replacement at work areas (under $50 per cable), MAC (moves/adds/changes) for tenant changes ($75-$200 per change event), occasional troubleshooting for specific issues (rare with quality install).
How do I budget for future expansion?
Build pathway capacity for 50%+ expansion (modest cost during install, expensive after). Plan for periodic refresh roughly every 15 years (Cat6a installed 2026 → Cat8 or whatever 2041 standard exists). Network equipment refreshes more often (every 5-8 years) — that's separate budget from cabling. Plan structured cabling as a long-term infrastructure investment, network equipment as recurring operational expense.
How do you handle pricing — flat fee or hourly?
Both, depending on scope. Routine service calls and predictable scope (panel replacement, EV charger install, transfer switch install, fixture replacement) are flat-fee quoted up front. Diagnostic visits and emergency scope are hourly because we don't know what we'll find. Either way, you get a written quote before work starts on anything significant, and we don't proceed beyond the quote without your sign-off.
How quickly can you schedule?
Depends on scope and season. Emergency dispatch: same-day across Marin County (1-3 hours business hours, 1-4 hours after-hours). Same-day standard service: 3-6 hours from call when capacity allows; otherwise next business day. Scheduled service work: 1-3 weeks typical. Larger projects requiring permits and PG&E coordination: 4-12 weeks depending on scope. We're upfront about timeline at the quote stage.
What warranty do you offer on work?
Our standard residential warranty: 2 years on labor, manufacturer warranty on parts (varies by product — typically 1-10 years). Major installs (panels, generators, EV chargers) often have longer manufacturer warranties (5-10 years). If there's an issue with our work in the warranty period, we come back and fix it at no cost. We also stand behind work past warranty — repeat customers and referrals matter more than a transactional fix.
Are you licensed and insured?
Yes. California State License Board C-10 Electrical Contractor #989290, in good standing. Carry general liability insurance and workers' compensation insurance as required by California law. Bondable on projects requiring it. Happy to provide proof of insurance to clients or property managers on request. License lookup: cslb.ca.gov.